The Taita Hills Safari Resort & Spa is a welcoming stone structure with well appointed suites and individual viewing balcony. The rooms have stunning views of the lush gardens surrounding the lodge, the beautiful free-form swimming pool and exclusive views of the watering hole. The restaurants serve international and local cuisine with live cooking counters preparing specialty dishes. Cuisines include Pan-African, Pan-European and Pan-Asian. Salads use fresh ingredients from the resort’s own vegetable and herb garden.

The lodge includes an onsite museum where artefacts from World War One are on exhibit as a part of Taita Taveta County's rich history. Conference facilities feature modern amenities and projectors, making an ideal location for those looking for a conference amid the wilderness. For smaller gatherings, there is also the Mwandu room, which offers the same amenities in a similarly cozy setting.